We also remind users to refresh their Office sign-in token by signing out of all Microsoft apps and signing back in with the new password. Azure AD Connect handles password sync, but it runs on a schedule—usually every 30 minutes. So, if you just changed your password, there might be a short window where your old password still works and the new one hasn’t reached every system. Technical Specialist with 3+ years of experience in implementing IT infrastructure, AI-driven automation and supporting digital innovation. His work focuses on helping businesses adopt reliable, future ready technologies that improve performance and protect critical data. He brings a practical, solution-focused approach to every IT challenge.

Calendar Sync Issues in Outlook

We turn password sync back on by running the Entra Connect configuration wizard and picking Customize synchronization options. If a password reset in Office 365 doesn’t sync across devices, it’s usually because of incomplete synchronization, old credentials, or device caching. We tackle these by making sure the reset went through, checking Azure AD Connect, and confirming each device uses the right sign-in setup. Check that your password change actually synced between your on-premises Active Directory and Microsoft Entra ID (formerly Azure AD). If work offline mode stuck it didn’t, a few targeted checks usually restore access—no need to keep resetting your password over and over.

Proactive Services

Bad settings in Azure AD Connect cause lots of password sync failures. If password writeback isn’t enabled or the service account doesn’t have the right permissions, new passwords won’t update in Active Directory. That leaves people locked out with their new password on the cloud but not locally. We show users how to reset passwords using approved methods like the Microsoft 365 portal or self-service password reset (SSPR). If someone changes their password only in the cloud or just on a local system, things can get out of sync pretty quickly. Outdated credentials get stuck on devices, password sync gets turned off, or Microsoft Entra Connect just doesn’t update like it should.

TECHOM Systems Pty Ltd

If you are facing common office 365 problems after update, we can troubleshoot the root cause and roll back or fix configurations without affecting your data. Many users post their problems flush DNS and re-sync Outlook and solutions in official Microsoft forums. You might find someone who faced a similar issue and solved it using a different approach that works better in your situation. If you're still having issues, try unlinking/relinking your OneDrive account or use our guided support troubleshooting tool below. TrustedTech is a Microsoft CSP Direct Bill Partner with all six Solutions Partner designations and decades of expertise in licensing, support, and cloud infrastructure.

Microsoft 365 Admin Center Not Responding

• We identify the issue quickly and apply tested solutions that work.
• When they go back to the message and press send they get an error that the message has been deleted.
• Reach out to us today and let us bring back the smooth, stress free experience you deserve.
• Start by disconnecting the device from Work or School Account settings, then reconnect with the user’s updated password.
• A trusted partner can help you avoid trial and error fixes and solve Microsoft Office issues today with speed and confidence.
• If you still need help, select Contact Support to be routed to the best support option.
• This pops up a lot after admins reset a password in the Microsoft 365 admin center.
• If sync keeps failing, we make sure the Microsoft Entra Connect service account has the right permissions and the server connects to the domain controller.
• Windows, Outlook, and mobile apps often save passwords so users don’t have to keep typing them.

That’s why we have created this easy guide covering practical Office 365 problems and solutions to help you get back on track without relying on IT support every time. Let TECHOM Systems help you fix your Microsoft 365 problems quickly and professionally. Reach out today and take the pressure off your internal IT team. Our experts are ready to step in and fix what is broken so you can focus on what truly matters.

Force Synchronization with Azure AD Connect

If your Office 365 is behaving strangely, it could be due to an ongoing issue that Microsoft is already working on. Keeping an eye on the dashboard can save you from unnecessary troubleshooting. TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. Real-time collaboration is at the core of Microsoft 365; however, issues can arise due to permissions, software version conflicts, or connectivity problems.